TERMS OF SERVICE (USER AGREEMENT)
This User Agreement (hereinafter referred to as the "Agreement") is a public offer from Dimaker, hereinafter referred to as the "Administration" or "Licensor," and defines the terms of use for the "Dimaker" service (hereinafter referred to as the "Service" or "Editor").
Any use of the Service's functionality, including viewing pages, registering, uploading content, or paying for services, constitutes full and unconditional acceptance of the terms of this Agreement.
1. Subject of the Agreement
1.1. The Administration grants the User the right to use the Service (software) and the materials contained therein (templates, graphic elements), and also provides additional services on the terms defined by this Agreement.
1.2. Use of the Service is permitted only for individuals who have reached the age of 13. Individuals under this age may use the Service only under the direct supervision of their legal representatives.
2. Intellectual Property and License Rights
2.1. The exclusive rights to the software code, design, databases, and other elements of the Service (hereinafter referred to as "Service Content"), with the exception of Content uploaded by Users, belong to the Administration.
2.2. Standard (Free) License. The Administration grants the User a royalty-free, simple (non-exclusive) license to use the Service's templates (backgrounds) under the following conditions:
- The User has the right to create final documents based on the templates by adding text and other information ("Final Document").
- The User has the right to use the Final Document for any personal and commercial purposes, including distribution in digital and printed form.
- A mandatory condition for using the Standard License is to maintain the Service's logo (watermark) on the Final Document in its original, unmodified form. Removing, hiding, or modifying the logo is prohibited.
2.3. Extended License ("No Logo"). Upon payment of the corresponding fee (option), the User is granted a paid, simple (non-exclusive) license to use one or more templates without the mandatory inclusion of the Service's logo. The term of this license is determined by the selected plan. Upon expiration of the plan, the right to create new documents without the logo is terminated.
2.4. License Restrictions. Under both the Standard and Extended Licenses, the User is prohibited from:
- Using, downloading, distributing, or making publicly available the templates (backgrounds) in their original form without any meaningful content (text) applied. The license is granted exclusively for the Final Document.
- Using the templates to create competing services, stock image sites, or template databases.
3. User Content
3.1. The User has the right to upload their own images and other materials (hereinafter referred to as "User Content") to the Service. The User guarantees that they are the copyright holder of the uploaded Content or have all necessary permissions from the copyright holders.
3.2. The Administration does not perform pre-moderation of User Content and acts as an information intermediary.
3.3. In the event that third-party claims, lawsuits, or demands are brought against the Administration related to the User's infringement of copyright or other rights while using the Service, the User undertakes to resolve such claims independently and at their own expense, and to reimburse the Administration for all losses and expenses incurred (including legal costs and fines).
3.4. The Administration reserves the right to suspend the User's license and block access to the account without a refund if a violation of third-party intellectual property rights is detected.
4. Paid Services and Functional Options ("PRO")
4.1. The Administration may provide the User with access to additional functional capabilities of the Service (hereinafter referred to as "'PRO' features"), such as bulk document creation, image uploads, use of the AI generator, extended storage, and other features.
4.2. Access to 'PRO' features is provided for the duration of the paid subscription. Upon expiration of the subscription, access to the functionality is limited to the basic features of the Service.
4.3. Services are considered to be duly rendered and accepted by the User in full from the moment the Administration provides technical access to the paid features or licenses. Refunds for services duly rendered are not provided.
5. Use in Teams
5.1. The Service provides functionality for collaborative work ("Teams"), allowing the extension of paid licenses and options to Team members.
5.2. A material condition for the validity of the Extended License ("No Logo") for Team members is the inclusion of the organization's name, as specified in the Team settings, in the Final Document.
5.3. The User is prohibited from specifying fictitious names in the Team settings, as well as names of organizations for which they are not a representative, for the purpose of circumventing license restrictions and unlawfully providing access to the "No Logo" functionality to third parties. Violation of this clause will result in permanent account suspension and cancellation of all purchased licenses without compensation.
6. Data Storage
6.1. As part of providing 'PRO' features, the Administration ensures the storage of the User's files on the Service's servers. The file storage period is defined as the lifetime of the Service, provided the User has a status that includes this service at the time of file upload.
6.2. The Administration takes all reasonable technical measures to ensure the security of the User's data.
6.3. The User agrees that the Service is provided on an "as is" basis. The Administration is not liable for any loss of User data resulting from technical failures, accidents, actions of third parties (including hacking attacks), force majeure circumstances, or failures in the operation of hosting provider equipment.
6.4. The User undertakes to independently create and maintain up-to-date backup copies of the Final Documents on their own local storage devices.
7. Limitation of Liability
7.1. The Administration is not liable for any direct or indirect damages, including lost profits, arising from the use or inability to use the Service.
7.2. The Administration is not responsible for the content, accuracy, or legality of the Final Documents created by the User.
8. Final Provisions
8.1. The Administration has the right to unilaterally change the terms of this Agreement. Changes take effect from the moment they are published in the Service.
8.2. All disputes arising from this Agreement shall be resolved through a pre-trial claims procedure. The period for considering a claim is 30 (thirty) calendar days.
Last updated: 24.11.2025